Tamara Madra
Director & Principal Trainer
Tamara is a seasoned Interior Trainer with over a decade of professional experience in the yacht industry, having worked in both renowned and remote regions of the world. Having served as Personal Assistant to the yacht owners and as Interior Manager and Chief Stewardess on some of the most prestigeous yachts globally ranging from 40m up to 110m, Tamara has ganined in-depth knowledge of all aspects of vessel operations, from daily management to complex refit and new build projects.
This hands-on experience enables her to understand and address the challenges her students may encounter in their careers.
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Tamara's training approach incorporates her previous experience as qualified business coach and marketing manager, allowing her to create relaxed yet very focused atmosphere for learning. She is dedicated to providing tailored, flexible training solutions that empower each student to reach their full potential. Her commitment to providing the highest standards in interior and guest service ensures her students are well-equipped to excel in dynamic environment.
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My story
"Life is like a box of choclates, you never know what you gonna get."
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D-Crew Academy was created as part of D-Empire Group. Founded from a lifelong passion for sea and a desire to merge expertise with creativity. D-Empire Group stands tall as a visionary company dedicated to revolutionizing the world of boating. The company was born from the natural progression of a professional career on the sea, where together with my husband we have spent over three decades immersing ourselves in the beauty and serenity of maritime world. ​I have decided to combine my expertise as business coach and specialist in the luxury hospitaly to fill in the gaps and where I saw my servicess are needed the most: in supporting, coaching and mentoring crew and staff.
Join me on this exciting journey as we navigate the waters of transformation and innovation together!
D-Crew Academy is dedicated to making a meaningful impact in the luxury settings and yachting sectors through several key initiatives:
1. Education and Training: We provide comprehensive training programs designed to equip professionals with the skills needed for success in the luxury yachting and housing markets. Our courses focus on both practical skills and leadership development, ensuring that participants are well-prepared for the challenges of these industries.
2. Mentorship and Coaching: By offering personalized mentorship, we aim to guide individuals in their career paths. Our experienced mentors share insights and advice, helping participants navigate their professional journeys and reach their full potential.
3. Industry Networking: D-Crew Academy fosters a community of professionals, creating opportunities for networking and collaboration. We believe that strong connections lead to shared knowledge and resources, ultimately driving innovation in the industry.
4. Focus on Sustainability: We emphasize the importance of sustainable practices in both housing and yachting. Through our programs, we advocate for eco-friendly designs and methods, ensuring that our industry evolves responsibly.
5. Leadership Development: We aim to instill a new standard of leadership within the sectors. By promoting effective communication, problem-solving, and decision-making skills, we prepare future leaders who can inspire and uplift their teams.
6. Innovation and Creativity: Encouraging creativity is at the heart of our mission. We inspire our participants to think outside the box and embrace innovative approaches to design and management, enhancing the overall quality of service in luxury housing and yachting.
Through these initiatives, D-Crew Academy is committed to redefining excellence and raising the bar in the housing and yachting sectors, ensuring that both industries continue to thrive and evolve.
From Passion To Profession
I have dedicated my entire professional life to luxury hospitality. The first years as Chief Stewardess and later, as Interior Manager, for the biggest and most reputable luxury yachts and discerning private households around the world. Over the past decade of my professional career, I have had the privilage of working with multiple Royal Families, as well as some of the most influential families on the
Forbes 100 list. My experience extends to UHNW individuals from diverse fields, including business, entertainment, music and sport. I have also collaborated closely with prominent politicians, providing tailored solutions and insight to meet their unique needs and aspirations. This extensive engagement across various sectors has enriched my perspective and honed my ability to navigate complex environments with discretion and excellence.
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It is my passion to bring the high service level of five-star luxury yachts into private households.
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Being an independent entrepreneur allows me to utilize my experience and knowledge in a personalized and authentic way to inspire my clients.
My Pursuit of Excellence
My mission is to elevate luxury properties worldwide by crafting bespoke service concepts, establishing rigorous standard operating procedures, and refining work processes.
I am committed to inspire and empower yacht crew or domestic staff to the highest standards of excellence, ensuring that each yacht or residence not only meets but exceeds the expectations of its discerning clients or owners.
Through my expertise and passion, I aspire to enhance the lifestyle and satisfaction of my clients, setting new benchmarks for luxury living.
A Global Perspective
on Luxury Estates
Whether you own luxury real estate in Marbella, Monaco, Singapore, New York or Doha.​ I love traveling the world for the various projects of my clients.
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Although I particularly enjoy projects in Europe, USA and the Middle East, I offer my services across the globe.
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Working with influential individuals and families has profoundly shaped my approach to problem-solving across various sectors in several ways, giving me great background in providing:
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Bespoke Solutions;
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Diplomatic Communication;
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Strategic Thinking;
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Holistic Perspective;
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Crisis Management;
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Networking and Resources.
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Overall, my experience have provided me with a distinct and nuanced approach to problem-solving, one that emphasizes adaptability, thoughtful communication, and a commitment to excellence.
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ONBOARD
Training onboard in familiar surroundings to fine tune existing skills.
SHORSIDE
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Become part of an interactive learning environment at one of our training centers or in your place. We are very flexible.
ONLINE
Online training tailored to your needs, allowing you working at your own pace around your individual schedule, with personal guidance. Preferred for 1:1 sessions.
BESPOKE
Training programs tailored to the exact needs and requirements onboard or at your villa.